Firdaus, M., Huljannah, A., Tonis, M. dan Suryandartiwi, W. 2023. PENGARUH PELAYANAN PRIMA TENAGA ADMINISTRASI PENDAFTARAN TERHADAP KEPUASAN PASIEN DI UNIT RAWAT JALAN RSUD ARIFIN ACHMAD PROVINSI RIAU . Journal of Hospital Administration and Management (JHAM) . 4, 2 (Des 2023), 14–23. DOI:https://doi.org/10.54973/jham.v4i2.383.